Terms & Conditions
Last Updated: 10-09-2024 Terms and Conditions - MTBOSS CONSTRUCTION Welcome to the Terms and Conditions page of MTBOSS CONSTRUCTION. This document outlines the terms and conditions that govern your use of our services and website. By accessing or using our services, you agree to be bound by these terms and conditions. We recommend reading this document carefully before proceeding.
Acceptance of Terms: By accessing or using our services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
Services Offered: MTBOSS CONSTRUCTION provides a range of construction services, including but not limited to planning, design, construction, renovation, and project management. Our services are subject to the terms and conditions outlined in this document.
Quotes and Contracts: We provide detailed quotes for each project based on the scope of work, specifications, and other relevant factors. Acceptance of a quote constitutes an agreement to proceed with the project. A written contract will be provided outlining the specific terms, timelines, payment schedule, and responsibilities of both parties.
Payment Terms: Payment terms will be clearly stated in the contract. A deposit may be required before work commences, and progress payments may be required at specific milestones throughout the project. Failure to make payments within the agreed timeframe may result in the suspension or termination of services.
Project Delays and Changes: Unforeseen circumstances and events beyond our control may result in project delays. We will make every effort to communicate any changes or delays promptly and provide revised timelines. Changes to the project scope or specifications may require adjustments to the contract and may incur additional costs.
Intellectual Property: All intellectual property rights, including copyrights and trademarks, related to our services, designs, and documentation remain the sole property of MTBOSS CONSTRUCTION. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
Liability and Insurance: While we strive to deliver high-quality services, MTBOSS CONSTRUCTION is not liable for any damages, losses, or injuries that may occur during the construction process or as a result of using our services. We recommend clients maintain appropriate insurance coverage for their properties and projects.
Confidentiality: We respect the privacy and confidentiality of our clients. Any information shared with us will be treated with the utmost confidentiality and used solely for the purpose of providing our services.
Dispute Resolution: In the event of a dispute or disagreement, both parties agree to engage in good faith negotiations to reach a resolution. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration, as specified in the contract or applicable laws.
Governing Law: These terms and conditions are governed by and interpreted in accordance with the laws of [Jurisdiction]. Any legal actions arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
Amendments: MTBOSS CONSTRUCTION reserves the right to amend or modify these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically for updates. Continued use of our services after any modifications indicate your acceptance of the revised terms.
Should you have any questions or concerns regarding these terms and conditions, please contact us using the information provided on our website.
Common items in a terms and conditions agreement allow you to:
- Withdraw and cancel services, and make financial transactions.
- Manage customer expectations, such as liability for information errors or website downtime.
- Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
- Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
- Disable user accounts.
- Write down any other terms or conditions that protect you or your audience.
Return and Refund Policy
At MTBOSS Construction Company, we strive to provide our clients with exceptional construction services and customer satisfaction. We understand that circumstances may arise where a project needs to be canceled or a refund is requested. To ensure transparency and fairness, we have established a comprehensive Cancellation and Refund Policy that outlines the procedures and guidelines for such situations.
Cancellation Policy:
Cancellation by the Client: If a client wishes to cancel a construction project, they must provide written notice to MTBOSS Construction Company as soon as possible. The cancellation request should include project details, reasons for cancellation, and any relevant documentation.
a. Advance Notice: For cancellations made more than 30 days prior to the project start date, MTBOSS Construction Company will refund the client's deposit or any advance payment made, minus any non-refundable expenses incurred by the company.
b. Short Notice: For cancellations made within 30 days of the project start date, MTBOSS Construction Company reserves the right to retain a portion of the deposit or advance payment to cover costs incurred in preparation for the project.
Cancellation by MTBOSS Construction Company: In the rare event that MTBOSS Construction Company needs to cancel a project due to unforeseen circumstances, such as equipment failure, natural disasters, or other uncontrollable factors, we will notify the client immediately. In such cases, the client will receive a full refund of any deposit or advance payment made.
Refund Policy:
Completed Services: Once construction services have been completed, refunds are not applicable. However, if any defects or issues arise within a specified warranty period, as outlined in the contract, MTBOSS Construction Company will rectify the problem at no additional cost to the client.
Uncompleted Services: If MTBOSS Construction Company is unable to complete a project due to unforeseen circumstances or factors beyond our control, we will refund the client for any portion of the project that remains unfinished, after deducting any non-refundable expenses already incurred.
Processing Time: Refunds will be processed within a reasonable timeframe, typically within 30 days from the date of cancellation or project completion. However, please note that the exact processing time may vary depending on the payment method and any applicable legal or contractual obligations. Please note that this is a general overview of MTBOSS Construction Company's Cancellation and Refund Policy. For detailed information regarding specific projects or contracts, we encourage clients to refer to their individual agreements and consult with our customer service representatives for further clarification. We value our clients and aim to maintain transparent and fair business practices. Our Cancellation and Refund Policy ensures that both parties are protected and treated fairly in the event of a cancellation or refund request.
- Terms of return (i.e. number of days)
- State of return (e.g. unworn)
- Reason for return (e.g. damaged or wrong product)
- Process for return (i.e. how to initiate a return, how to contact customer service)
- Process of refund (i.e. terms of refund, duration, payment details)
- Contact details